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In a sentence – A multiagency hub of advice, information and solidarity 

Current Opening Hours – Wednesdays; 1pm to 4pm (doors close at 3:30pm). No appointment needed.

Address – Victoria Hall, Norfolk St, Sheffield City Centre, Sheffield S1 2JB

In-depth – The multi-agency Drop-in is the advice and information hub for people seeking sanctuary in Sheffield. It aims to challenge the hostile environment and reduce practical barriers to accessing support by bringing together different agencies in one easily accessible and central location. CoSS staff and volunteers facilitate the space by signposting visitors to the right organisation for their needs and provide information and guidance about other support available in the city. 

Agencies at the Drop-in:


Paul Blomfield MP’s office (fortnightly)

Gill Furniss MP’s office (fortnightly)

British Red Cross (Refugee Support) – please note Red Cross have temporarily paused attendance, please check this page for updates)

Parker Rhodes Solicitors (monthly)

New Beginnings



SHU Refugee Rights Hub (monthly)

Clothes Bank

Health and Wellbeing desk

Citizens Advice (newly granted refugees via SPRING project only)

South Yorkshire Refugee Law (monthly)

Sexual Health Sheffield

SPRING project for newly granted refugees

Some agencies attend once or twice a month only. Please contact Anna for more information

Contact – Anna Aitken, 07419348379, [email protected]